Order Information
Articles
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When can I expect to see my refund?
January 11 2022 9:03pmThe refund occurs instantly on our end, however, depending on your bank, the refund may take up to 10 business days to reflect on your statement. We recommend s...
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The tracking says that my order could not be delivered and was returned to sender?
January 11 2022 9:08pmUnfortunately, our policy states that it is your responsibility to ensure you enter a valid postal address for us to mail your order to. The ultimate responsibi...
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I want to cancel/change my order, but it has already shipped.
January 11 2022 9:22pmUnfortunately, your order has already been shipped and we are unable to make any changes to it. You can track your order here If there are items, you do not wis...
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How soon after I order does my item ship?
January 11 2022 9:26pmYour order will ship within 24 to 48 hours of being placed. Please note that we do not currently ship on weekends. If you have any further questions or concerns...
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My tracking says delivered, but I don't see FedEx/DHL/UPS
January 11 2022 9:27pmWe do ship with FedEx/DHL/UPS, but they are not the final delivery point. All orders are delivered to your home by USPS. Sometimes the initial shipper wil...
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Haven't Received Your Order?
January 11 2022 9:29pmOrders can typically take between 5 to 10 days after shipping to arrive. If it's been past that 10-day mark though please follow the link here to check your...
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I get an error when I order, why?
January 11 2022 9:30pmThere are many factors that can cause an error when ordering. We recommend clearing your cookies and if that fails to try a different browser. ...